Shopify V/s BigCommerce

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BigCommerce and Shopify are two of the best e-commerce platforms according to businesses and users. Shopify development makes the creation, marketing, and growth of websites a less challenging activity, and the primary functions of BigCommerce are the same too.

Furthermore, knowing how to work with these platforms will help you maintain several business activities efficiently using a single website. In this post, let us discuss the points that differentiate BigCommerce and Shopify in more detail.

Common Factors Between Shopify and BigCommerce

Firstly, BigCommerce and Shopify are e-commerce platforms that run on user subscriptions. Shopify development helps solopreneurs and larger organizations by offering several useful features, incredible bandwidth on all plans, and efficient file storage.
On the other hand, BigCommerce also offers almost the same features, and both platforms offer additional benefits. These include gift cards, customer support, digital sales channels, online storefronts, and more.

Both include crucial e-commerce capabilities like an SSL certificate to secure online payments, fundamental shipping facilities, and the capacity to sell goods through various social media platforms. Although the two systems are equally priced, BigCommerce has more built-in functionality, and Shopify has an app store with more than 8,000 premium and free third-party apps.

BigCommerce has more features, and because those features are more scalable, there is a more significant learning curve. On the other hand, Shopify provides a simpler starting point with the capacity to scale by integrating some of the long lists of apps offered in the Shopify app store.

Shopify Vs. BigCommerce: A Detailed Discussion

Of course, both of these e-commerce platforms are incredible, and you should understand the benefits of Shopify development and BigCommerce features. However, in this section, we will discuss the points of difference between both. As a result, you will know which platform to choose to accomplish your business goals. While quite a few basic similarities exist, several differentiating factors will help you make a sound decision.

Following are the points that explain the competition between Shopify and BigCommerce:

User-friendliness

Both Shopify and BigCommerce take pride in being incredibly simple for new users to start up. It is somewhat true, but keep in mind that there is still plenty to learn and add before opening your online business.

It is essential to include every product and its variations, tax details, delivery costs, and more, making any necessary layout and design adjustments to the storefront.
Because of this, both platforms include various tools to assist you in getting started.

Many comparisons of Shopify and BigCommerce claim that BigCommerce is more challenging to utilize than Shopify development. However, even if this might be the case, it’s crucial to emphasize that this isn’t because BigCommerce offers a subpar customer experience.

Instead, the user interfaces of Shopify and BigCommerce are pretty similar, and both feature a clean, bug-free design. Additionally, both platforms offer a ton of helpful documentation and instructions to get you going.

BigCommerce gives you many features right out of the gate, but no matter what task you’re attempting to perform, you’ll be faced with many alternatives, which can occasionally feel overwhelming.

Applications Store

You can download applications that increase the functionality of your eCommerce store from online marketplaces that are available for both BigCommerce and Shopify.

While some free apps are available on both markets, the free plans are typically highly constrained to entice you to upgrade to the paying ones. You must pay a subscription fee for the majority of premium apps.

Similar apps on both platforms cost around the exact amounts. However, a small number of apps can dramatically raise your monthly expenditure. Therefore, it makes sense to identify these apps before choosing between BigCommerce and Shopify.

The Shopify app store provides a far more extensive selection of apps than the BigCommerce app store. However, it’s critical to understand why this is the case because:

• BigCommerce is utilized by significantly fewer shops than Shopify, which is the most widely used eCommerce platform.

• Shopify needs more apps to make up for its lack of fundamental functionalities.

Themes and Flexibility

The style and user experience of your online store are determined by themes that you create with the help of template themes. Moreover, they are among the most crucial factors to consider while deciding between BigCommerce and Shopify development.

Since this solely depends on your visual choices, it is tough to determine which themes look the best unbiasedly. However, you can gauge some other factors, such as the quantity and variety of themes offered, their price, and how simple they are to change.

The BigCommerce Theme Marketplace has 191 themes, although many are just different versions of the same theme. Furthermore, in most cases, these modifications are only minor adjustments to the color scheme; everything else is the same.

As a result, significantly fewer themes are available on the BigCommerce Theme Marketplace than 191. On the other hand, even though there are only 93 themes available in the Shopify Theme Store, any variations are not counted. The number is bound to be substantially greater if Shopify treats each variant as a unique theme. With Shopify, the variations of each theme are also typically more different.

Customer Service

No matter how skilled or experienced you are, there will always be a situation where you run into a problem that you can’t solve on your own and need to contact customer support for assistance. Additionally, the fact is, this may frequently occur when you’re just getting started in e-commerce!

Fortunately, Shopify and BigCommerce provide a wide range of options for contacting customer support. However, even though both platforms provide precisely the same methods for contacting customer service, this does not imply that the quality of the corresponding services is the same.

After conducting a thorough analysis of thee customer assistance provided by various website builder systems, testing how well they can address various problems via email, phone, and their online knowledge bases gave out the results.

Although BigCommerce responded more quickly and clearly, Shopify provided somewhat higher-quality responses. In addition, while Shopify makes it challenging to discover contact information, BigCommerce makes it simple

Making payments

Payment processing refers to how your clients will pay for their online transactions. The good thing is that both Shopify and BigCommerce provide many alternatives. So, your clients won’t have any trouble giving you cash! However, the choices available to you as a trader vary slightly between the two platforms. So, who does payment processing the best, BigCommerce or Shopify? Well, that depends, as always!

You will want a payment gateway to process credit and debit card payments. A payment gateway is a software service that approves the customer’s credit card payment to the retailer. Several payment gateways are available; some well-known ones are Braintree, Authorize.net, Square, Stripe, and PayPal.

It’s crucial to remember that without a payment gateway, you cannot accept payments from credit or debit cards. In addition, each payment gateway’s processing fee varies depending on the gateway and the nation you are in.

While BigCommerce only offers slightly more than 65 payment gateway options, Shopify lets you connect to more than 100 different ones. As a result, the two platforms’ preferred payment gateways and the costs you’ll pay depending on the plan you select and the chosen gateway are far more crucial.

Shopify Payments, a service provided by the company, is the preferred payment processor. It only takes one click in your store settings to activate Shopify Payments, making setup a breeze. Additionally, the processing costs are reasonable. The processing cost you’re charged by the payment gateway plus a transaction fee from Shopify will apply if you choose to utilize a different payment gateway.

On the other hand, the chosen payment processor for BigCommerce is PayPal, which Braintree runs. Additionally, this is incredibly simple to start up and has very affordable rates. Significantly, BigCommerce, unlike Shopify, won’t charge you additional transaction fees if you decide to use a different payment gateway.

Conclusion

The final question is, who does it better- BigCommerce or Shopify? There is no definite answer to who prevails in the contest between BigCommerce and Shopify development.

The answer entirely relies on the demands of your particular company. For instance, BigCommerce can be the ideal option if you don’t plan to sell your products worldwide and your business prevents you from utilizing Shopify Payments.

Shopify may be the best option if you want to launch a small, straightforward site that sells a small number of highly pricey products that exceed the $50K sales cap on the BigCommerce Standard plan.

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